Overview

Returns and exchanges are accepted within 7 days of purchase as long as the product is in its original condition and packaging. Customized or installed items cannot be returned. Customer should pay the price of returm shipping.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

Need help?

Contact us at {info@luxurymaterials.com} for questions related to refunds and returns.