FAQs
|| SHOPPING FAQs || PAYMENT Frequently Asked Questions ||
What is delivery charges for orders from the Online Shop?
Delivery charges are the same as what Careem gives or other couriers take from our warehouse in international city.
How long will delivery take?
He have the same day delivery that you order.
Can someone visit my location with samples?
Of course! Simply contact us to book a free consultation, and one of our team members will bring catalogs and samples directly to your location.
Do you provide installation services?
Yes, we offer professional installation for wallpapers, laminate, and curtains. Pricing depends on your project size and location—just get in touch for a custom quote.
Are installation fees included in the product prices?
No, the product prices do not include installation costs. Installation charges vary depending on the type of product and your location. However, we do arrange full installation services—our team will coordinate everything and send skilled installers to your place.
What payment methods do you accept?
We accept the following payment methods:
✓Cash on Delivery (COD) with deposit befor
✓Bank Transfer
✓Credit/Debit Cards
Can I return or exchange an item?
Yes, returns and exchanges are accepted within 7 days of purchase as long as the product is in its original condition and packaging. Customized or installed items cannot be returned.
Are your prices VAT-inclusive?
Yes, all listed prices include VAT.
Do you offer discounts for bulk orders?
Yes! We provide special discounts on large or bulk orders. Please contact us for more details and a personalized quote.
Do you offer wholesale services?
Yes, we do! We offer wholesale options for resellers, contractors, and interior design businesses. Our distribution center in Dubai allows us to ship bulk orders to customers worldwide. For inquiries and pricing, please contact our wholesale team directly.
|| SPC FLOOR Frequently Asked Questions ||
SPC stands for Stone Plastic Composite. It's a type of rigid core luxury vinyl flooring composed of limestone, polyvinyl chloride (PVC), and stabilizers. This composition results in a highly durable, waterproof, and stable flooring option suitable for various environments .
You can purchase SPC flooring from several reputable suppliers in the UAE:
Dragon Mart , Deira , Warsan 3 Mall , ...are hubs for various SPC flooring options at competitive prices.
Click on this blog post for complete guide: Top Places to Buy Decoration Materials in Dubai – Wholesale Markets Guide
SPC flooring can last 15–25 years with proper care and installation.
Yes, SPC flooring is better than tile in some ways:
> Warmer and more comfortable underfoot
> Easier and faster to install
> 100% waterproof, like tile
> Less prone to cracking
______ Choose SPC for comfort and quick renovation.
______ Choose tile for extreme durability and heat exposure.
> More durable for very heavy use
> More heat-resistant
> Choose SPC for comfort and quick renovation.
> Choose tile for extreme durability and heat exposure.
It's generally not recommended to install SPC flooring directly over parquet flooring. The moisture trapped between the layers can cause the parquet to warp, leading to issues with the SPC flooring above . It's advisable to remove the existing parquet before installing SPC flooring.
